Frequently Asked Questions
Everything you need to know about bringing Boldenn home.
What is the standard shipping timeframe for furniture?
Most of our home decor and furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery services?
Yes, we offer premium white-glove delivery for oversized furniture pieces. This includes room-of-choice placement, assembly, and removal of all packaging materials for a flat fee.
What is Boldenn's return policy?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original condition and packaging.
Are your materials sustainably sourced?
Sustainability is a core value at Boldenn. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm and Klarna, allowing you to pay for your home upgrades over time.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number. You can also monitor your delivery progress directly through the 'Track Order' page on our website.